I can't find my listing

[Ross6]

Hi 

I recently added my property in Cardiff. However I can not see it listed when searching no matter how many attempts! 

Help appreciated.

Thanks!

[Linda0]

Ross -
If you go in as a traveler, check the rate range and expand if necessary - usually that's the cause or a date is blocked.

[Susan-and-Eric0]

Hi Ross,

Also check the minimum number of nights stay does not conflict with your search date range.

[Jeffrey21]

I spent two hours trying to get my listing published. It said I was published. but I sure don't see it.

[Violet2]

Hi ,

I spent hours yesterday getting my isting ready to go on the site, it says it is listed but I can't find it.

Have checked that all the search filters match and the dates I am searching with are available but still nothing.

Quite frustrating and tiring.

Also there seems to be no way of contacting Airbnb by telephone if something goes wrong.

Would appreciate advise please

Thanks

Violet

[Shahin1]

Very frustrating. I spend hours trying to edit my listing. There is no way to know if a change has been applied. Sometimes it goes back to the previous numbers. Finally i could see it on the listing but a few minutes later, it's not there again.

It hard to communicate with a technitian and hard to get help.

[Barbara42]

No one helps.  Airbnb people are on permanent vacation, enjoying their billions of dollars.  But how does that happen if no one can find our listings, then no one can rent?  I'm in the same boat, can't find my listing.  Then they say "oh, I see you listing, it's in another city".  I can't even find it there. 

[Makuc0]

hi, i am having the same problem:(

[Makuc0]

Hi,

i also can't find my listing, i tried everything, can't see it when i write down the city name where i am hosting the place, not even diferent dates...frustrating:( help please!

[Keith46]

I made a new listing 5 days ago. It says on my page that its status is "listed"

On my stats page it shows there are viewings. However, when I search for it, I cannot find it. I narrowed the search and have double and triple checked all parameters but still cannot locate it.

I believe this is the link and it shows up...just doesnt show up when searching it...

https://www.airbnb.com/rooms/15266157

Any help or advice would be greatly appreciated.

[email address removed]

[Kirstie]

Hi @Ross6, @Jeffrey21, @Shahin1, @Violet2, @Makuc0, @Keith46 and @Barbara42, 

My name is Kirstie and I'm the online community coordinator here in the Community Center.

I'm sorry to hear that you can't find your listings. Another host has created this Community Help Guide which explains some reasons why this may be the case. Have a look through and check whether any of those help solve your problem.

If not you should contact the airbnb support team - this Contact Airbnb Help Guide explains the best ways to get in touch with them.

I hope that is useful!

Kirstie