I cancelled a guest"s mistake by accident. How can I fix it or contact airbnb?

Kristine13
Level 1
Baguio, Philippines

I cancelled a guest"s mistake by accident. How can I fix it or contact airbnb?

 
2 Replies 2

Trying to contact air bnb myself, heard you can do it by twitter if thats any help, let me know if you find out as I need to ask them about overcharging me. 

Sandra126
Level 10
Daylesford, Australia

You can't. A host should never cancel unless an absolute emergency. I did a mistake once when I was new, and was duly punished, I rang Air but nothing doing. I doubt they have softened on this point, and you will have to wear it and be very careful which buttons you click!

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