I have a payment problem

[Dejan18]

Namely, I had a guest who paid with a credit card, but money has still not been transferred to my account. numer for reservation is [code hidden for safety reasons].

[Matthew285]

@Dejan18, if you need someone to look into a specific reservation, you need to contact AirBnB support directly. This is just a discussion room for guests and hosts.

However, if your guest just recently made a reservation and paid, that does not mean you should be receiving your money yet. Here is an explanation about when hosts receive their money from a reservation:

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout