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I have not received the payment

‎02-02-2016 08:58 AM
Celia0
Level 1
Auckland, NZ
‎02-02-2016 08:58 AM

I have not received the payment

My Guest arrived a week ago and are staying for 2 months.  They have paid.  I have not received payment.  Who do I contact? Any info on who do I contact would be greatly received. Thanks

‎02-02-2016 08:58 AM
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‎02-02-2016 01:26 PM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎02-02-2016 01:26 PM

Hi @Celia0,

 

You would need to contact Airbnb directly for any payout issues: https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165#M728

 

Dave

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

‎02-02-2016 01:26 PM
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