I'm a guest. How do I see my star rating?

I'm a guest. How do I see my star rating?

I'm a guest who stays at Airbnbs about once a month. Until recently I had nothing but good reviews but last June I got one bad review. Since then, another host called out my "low star rating" and I'd really like to know what it is but it doesn't appear anywhere on the guest side. I have a friend who's a host but she couldn't find it either. Where should she look for my star rating? Or where can I look?

 

Thanks in advance,

Barry

15 Replies 15

@Ann31116  Not all hosts can see a guest's star ratings. They are only visible to hosts who use Instant Book, because they don't have a chance to look at a guest's reviews or communicate with them before a booking is confirmed. 

 

Hosts who require that guests send a request first aren't privy to seeing star ratings, only reading the written reviews. So it's not really one-sided that some hosts can see guest star ratings and guests can't see their own, because guests can read reviews of the listings, and dialogue with a host before committing to a booking, just as hosts who don't use Instant Book can. 

 

If you get a good written review from a host, and you left the place in good condition, you can be pretty sure they left good ratings, too.

 

Whether you paid a separate cleaning fee or not isn't relevant to how you should leave a place. All hosts and all hotels are charging guests for cleaning whether it appears as a separate fee or not. If you don't see it as a separate charge, you can be sure it has been factored into the nightly rate. In other words, no one cleans for free. 

 

No one expects guests to clean the house from top to bottom and if I wrote a list of all the things that are involved in the hours of cleaning necessary for an Airbnb, you would understand why the few clean-up chores expected of guests are a drop in the bucket.

 

The basic things most hosts would expect guests to do before checking out are wash your dirty dishes (or put them in the dishwasher, whatever the host's instructions are), wipe the kitchen counters, don't leave a stovetop swimming in grease and bits of food, don't leave garbage strewn around the place and put the garbage wherever the host has instructed, leave used towels hanging up or wherever the host has instructed, not in a wet wad on the floor, don't leave remnants of your meals in the fridge, etc.

 

In other words, clean up your personal messes, which shouldn't take more than 15 or 20 minutes or less, unless you've just let it get to a disaster state during your stay, and you follow whatever before check-out insstructions the host has left. If you're a couple of adults who've been keeping it relatively clean and tidy during your stay, you'll have very little to do. If you have kids who've dropped cheezies all over the place and left sticky hand prints everywhere, it'll take more time.