I'm having trouble creating an account

I'm having trouble creating an account

Hi, I'm having trouble creating an account. My daughter has an account which she has been active on using my laptop. I have logged out of her account and then tried to sign up for a new account using my email address (different to my daughter's email address), my photo licence ID, my name, my phone number etc, but the site keeps referring to me as if I am my daughter, and when I try to log in using my different account it leads me to her account. Any ideas as to how to fix this problem?

Cheers'

Miriam

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Maria3717  Have you tried clearing the cache, turning off the computer and rebooting?