My recent guests named Mebtu booked by airbnb for 4 nights from 9th July to 13th July they arrived in my flat yesterday.they gave all wrong information when they they booked my property. They said they were from Sweden.but basically one is from Sweden , the other two were without uk passport they were from Ethiopia. I served them as a host .They spent 3 hours in my flat after holding flat keys and after that they cancelled through Airbnb.their money shouldn't be refunded. After cancellation they called me they want to leave this place . basically they got scared from UK immigration. But they wrote place was not good .I must say they were horrible guests from beginning to the end.all information they provide at the time of booking was absolutely wrong and lie. I need my money get paid through Airbnb .I refused other my guests because of them .information hope Airbnb will take immediate notice . Thanks . Noureen