The reporting available to me is showing the incorrect amount for occupancy taxes withheld in July for Christian Varsava's reservation, HMYDP5ZJTK. This guest changed his reservation three times. I believe the amount is correct on the reservation details ...
I've had a pricing glitch on my calendar since August, and despite opening more than 6 tickets by calling Tech Support, and submitting trouble tickets online, AND even writing personally to the Corporate Officers, my issue is still NOT fixed and again tod...
Latest reply by
Helen427
Hello! I’m new to hosting and would like to know from seasoned hosts what is the acceptable procedure for shipping items left behind and back to guests?1. How do you charge them? Do you charge them on AirBnB and is yes, what would be listed under?2. What...
Latest reply by
Jennifer2640
For the last few weeks i have been confused on the amounts that were being deposited into my business account. I come to find out that Airbnb is withholding taxes for certain transacations. The amount withheld is $2159.2 If i was warned about anything, ...
Latest reply by
Rhondda3
Hi there, could you tell me what shall I do?
Due to a job duties, I had to move for a short time to Berlin & I'm rentig a room via AirBnB till the end of the month. The host lives in the flat as well.
The problem is that I suffer from physical issues (cli...
Latest reply by
Helen350
Dear hosts, I need your input and suggestions about a guest who is also a host sending me an inquiry asking for a discount. I just received the booking inquiry The guest inquired my three bedroom house for total six days with 4 guests. The nightly rate i...
Latest reply by
BenkaandKeith0
Hi guys getting in contact with AirBNB is very difficult it seems to ! My apartment is online for rent even though i DID NOT gave my permisssion to the tenant renting it from me which is LAW in the Netherlands . How can i contact AIRBNB directly about th...
Latest reply by
Wendy1148
I continue to get the message " the resolution payer must select a valid payment method" when I try to send a refund to a guest. I'm not sure why I'm unable to send this money to her. Hopefully someone can provide a bit of guidance? Thanks. Cyndi
Latest reply by
Twinkle-Villa0
I had a group of guest who left damage on the carpet and bedding and request damage deposit sent.
But they said they are waiting on Airbnb to email them for the details which I don't know what is the process for it.
Let me know what is my next step is.
...
Latest reply by
Cathi1
I have been using the Airbnb app on my iphone for several years and it always pushed notifications that show up as soon as a message comes through. But all of a sudden it stopped doing that about a week or so ago and now my responses to guests are getting...
Latest reply by
Helen427