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https://www.airbnb.com/help/article/1320/extenuating-circumstances-policy#2021ecpolicy Looks like the old EC policy has been completely ripped up and reset removing the requirement for hosts to become ad hoc travel insurance cover for travellers. What e... Latest reply by Sarah977

Hi, we have been doing air bnb for about four months now, my home and contents insurences are about to expired. I have tried four diffrent companies and as soon as i mentioned air bnb they actually said they will not cover us, and that they can not offer ... Latest reply by Jane3076

Hello hosting community, I am in my second year of hosting, am a superhost and had a fantastic first year. My problem now is that when someone (other than me, from my computer) searches for my listing and chooses my town/homes on the Airbnb website, my l... Latest reply by Wayne-And-Joyce0

I am a New Zealand host and my price per night is set at $130 New Zealand dollars. An unknown American host searched for my listing and messaged me that my listing comes up as $250 US per night. (Didn't think our exchange rate was that good!) I will be m... Latest reply by Ann72

Hello, I am staying in an Airbnb (solo guest) and the hosts (1 young host living with 3 young friends) are VERY noisy. They have the TV always super loud, laughing, playing music, talking loud until 5am in the morning. I literally cannot sleep. It is a pl... Latest reply by Helen3

The 18 to 29-year-old guests who’ve stayed in my Airbnb the past five years act entitled, are much more critical (but smile and say all is good when here), and for some reason feel 4 stars is a Stellar review, as my last guest explained when i asked why 4... Latest reply by Tom722

Hello i have a big probleme with my refound . I speaked allredy with your collegues and they thold me to speak with my bank . i speaked with the bank and they told my they sent back my refound . so how can i get my money ? i try to take my money back abo... Latest reply by William1410

Hi guys, I find it so weird that I need to share my problem here right before the end of the year. There are two recent adjustments suddenly appearing in my transaction history. In my opinion, this must be a mistake or a bug, since Airbnb deducted 2 time...

Good afternoon! I recently installed a Ring video doorbell and my guest that checked in today covered it as they were entering my house. Before they did, I counted 8 people that entered. The reservation was for 4. I’m concerned that they are going to hav... Latest reply by Karen2768

It appears that in order to require government-issued ID's from potential guests, I must turn on Instant Booking, which I am not willing to do. Am I missing something here? This does not seem to make sense. Latest reply by Colleen253