I was charged incorrectly

[Cory102]

My host Informed me checking in early was going to be free. I was charged and Airbnb reviewed the messages and said the host miscommunicated but they are still charging me. What can I do ? Airbnb has been extremely rude and unprofessional  

[Annette215]

Did you reach out to the host and ask them? I’m sure they would love the chance to correct any issues before your review.