ID Verification / Not working

[Nicole94]

Hi all, i just completed the verification process on my profile, successfully i think as it said i was now verified.

However, when i look at my profile it still offers me the verify my id option. Should this still be there if i am actually verified? Can someone tell me if i am verified in the system or not? 

Thanks Nicole

[Roland12]

If you go back to your listing it will show you as verified. No need to do it again.

[Noah12]

Everytime I try and book it. It wants me to verify email address again

[Cynthia-and-Chris1]

@Noah12  Did click the link Airbnb sends to your email to finish the email verification process?

[Shane33]

Same thing has happened to me. I have been trying for two days to get verified for my booking at the beach. The place I am currently staying in did not require verification when I booked and paid, but now that ì wish to extend airbnb requires verification. Even the host knows nothing about this and is frustrated as he will lose out. The next place which I am trying to book will be losing out on a weeks booking as Ì am going to be forced to look elsewhere. I fear ì have lost my booking although my payment was reserved; I sent messages to the hosts, no response. I have tried all manners to contact airbnb, nada no response. it is impossible to contact airbnb, which scares me as ˜I am about to complete my own hosting listig. but now with this experience there is no way I want anything to do with airbnb. I am extremely pissed that this process has cost me my booking at the beach. ì believe airbnb owe both me for the loss as well as the host. I am soooooo unhappy!!!!!

[Lizzie]

Hello @Shane33,

Sorry to hear you are experiencing difficulties here, did you manage to get this sorted?

In terms of contacting Airbnb, I would recommend taking a look at this Community Guide (created by a host here in the CC). 

Let us know how you get on and if you receive anymore information you could pass on to other community members, to help them in future, that would be great. 🙂

Thanks,

Lizzie