If somebody cancel the booking without any reason should we refund his money or not?

Mukhtiar0
Level 1
Lahore, Pakistan

If somebody cancel the booking without any reason should we refund his money or not?

The Guest who’s booking is cancelled can review about u and ur property , because he did not stay in ur property  

1 Reply 1
Linda108
Level 10
La Quinta, CA

@Mukhtiar0   Please be sure to read the articles in the Help Center about cancellations to get a better understanding, but to your question, yes the guest can cancell without a reason.  Cancellation and refund is handled by Air BNB according to your cancellation policy.  Yes the guest will be able to review if the cancellation is within 24 hours of check in time.  It is a stupid rule but you will have a chance to give a public response if the review is inaccurate.