Inability to communicate clearly

Magalies0
Level 2
Magaliesburg, South Africa

Inability to communicate clearly

Good Day -

 

I received this earlier...

 

We’ve removed your listing from search results until you change the property type. Once you make the change or add your business details, you can list again to show up in search results. %{link_start}Learn more about the criteria%{link_end}

 

How does this tell me what to fix?

 

I went into all four of my listings and ensured all info was accurate and added new pics. What more can I do with this confusing message from AB&B?

 

I am perfectly willing to sort out the problem , but the problem is that I don't know what the problem is, which is a problem!

 

Can anyone assist perhaps?

 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Magalies0 

You have 5 listings active in the search system at this moment, so it seems there is no problem (anymore):

https://www.airbnb.com/s/homes?host_id=60684987&map_toggle=true

Hope this helps,

Emiel

 

Magalies0
Level 2
Magaliesburg, South Africa

That's great but perhaps AB&B need to refine their communications in this case...

Why send me this email when the problem has been taken care of already?

Actually, of more importance; why not convey what you want in a way that people can understand in the first place? Perhaps I fixed the problem, but if I did, it was inadvertent and I was stumbling in the dark...