What hosts are saying
I am brand new to air B and B. When someone tried to book the prices had changed to what I had originally set them at. Had a conversation with the guest and explained the appropriate price I then cancelled the booking so he could re book under the new pri...
Latest reply by
Allison2
3 Replies
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Level 1
Edinburgh, United Kingdom
Hello, I have tried to create an experience in Cusco, Peru but it seems to be not working. I get this answerThanks!We’ll reach out to you as soon as we land in Cusco, Peru. Do i understand well that i can create an experience only in few places around th...
Latest reply by
Kirstie
1 Reply
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Level 2
Cusco, Peru
I booked a female guest for 13 nights and a man showed up? He's from Costa Rica and speaks little english. The girl that booked lives in the USA and knows him, but they are not related. Obviously, my concern is this bypassed the Airbnb background ID c...
Latest reply by
Paul154
8 Replies
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Level 2
Indianapolis, IN
I have a reservation scheduled for 5/20 as the host. Tenant states deposit was sent to paypal. How do I verify that payment? Are we notified of payments made/collected?
**[Title Updated]
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Level 1
Philadelphia, PA
Hello airbnb Community.
Please help me !! Why my airbnb account temporarily desabled. I log in after showing this massage. Please help me. Do you know reason please sent me massage in my mail [personal information hidden]
Account Disabled
To help pro...
Latest reply by
Evangelos4
2 Replies
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Level 1
Pottuvil, LK
Hi! I just started hosting a few months ago. I have tried verifying my facebook account but I use a different Email address with FB. How could I delete my FB details on my airbnb account and add a new FB account with the same email as my airbnb? HELP! Tha...
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Level 1
Manila, Philippines
Hi I'm looking to change from taking short term reservations to long term. Are there any tips about doing this apart from changing the number of booking days on the listing?
Latest reply by
Gerry-And-Rashid0
2 Replies
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Level 1
London, United Kingdom
Can't understand the default refund airbnb dedicate to a cancelled travel of one of my guest. I have a strict policy (50% refund up until 1 week) but after the guest cancelled (25 days before checkin) I see airbnb just granted them as default only about ...
Latest reply by
MariaFernanda13
3 Replies
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Level 2
Zürich, Switzerland
Hi, My husband and i have been in several airbnbs around the world. Last year we needed a photo so we got a friend to take a photo of us. It seems to have been lost as it doesn't appear now. I'm trying to book a room in Lakeland Florida and the host deman...
Latest reply by
Lizzie
Elizabeth251
Level 1
1 Reply
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1 Reply
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Level 1