Inbox unread messages

[Ricardo105]

Hi everyone!

I had my first unread Inbox message quite some time ago but it has now grown up to 4!

I always have a 4 unread messages sign in my Inbox but I always get the message messages can't be loaded at this time and they just stay there... while of course when I open my Inbox all the messages have been processed, nothing unread.

I tried switching in between traveling and hosting views, also no success. Also tried on both desktop and mobile versions. 

Also already tried the different views like Archived or Starred, etc - but no success. Anyone else has come to the same problem and might have a suggestion?

Many thanks!

[Ann292]

I have 3 unread messages constantly.  I was able to just get rid of 2 of them by clicking the dot on the right side of the message but I only saw 2 messages with the dot.  So I had 5 unread messages supposedly-and now I am down to 3. I would like to actually know how many unread messages I have and not have these constantly showing.  Any help? Thanks

[Cynthia268]

I do not see an X to click on?

[Chloe125]

To anyone still having this issue, I found a way to fix it; If you have opened a message elsewhere on a different platform (phone, app, etc), sometimes although the message changes to 'read' on all platforms, the desktop version still thinks you have a message. If you reopen that message on the platform that you didn't use previously (in my case, I originally opened a message on my phone, it is now showing as 'read' on all platforms, so I now open the message again on desktop), it should clear inbox (1) notification! I hope that makes sense!

[Spencer108]

The "featured answer" doesn't explain properly.

To get rid of the notification on the AirBnB cellphone app that falsely says you have unread messages:

- Go to Airbnb.com on a Web browser and log in.

- Scroll through the messages as if you are reading them

- the notification dots will disappear from the app after a few minutes

[Antra12]

This worked for me in 2020 https://airbnbase.com/unread-inbox-messages/

[Cheryl225]

I found a solution! 
go to Airbnb in a browser and open your unread messages. After reading they will not show as unread in your app   
not ideal but it gets rid of that annoying persistent unread number. 

[Maureen477]

I can't open my messages. I have read all the entries regarding the same problem.  NOT GOOD!

[Stephen1203]

If you are a host, try switching to traveling. There may be some unread msgs from Airbnb in there. That solved my 2 unread msg problem!