Incorrect pricing forever...

Craig125
Level 2
Sydney, Australia

Incorrect pricing forever...

Hi all, price on my coverpage for one of my listings is showing as $16 a night! I have pricing set to only to be available 6 months in advance. If I look beyond 12 months the price is appearing as a combination of $16 and $25 a night! Our rates start at $185! These crazy rates continue on for years...

 

I believe this may have been caused by using pricelabs which has applied these rates until the end of time. Does anyone know a way to resolve this so that the price isn't displayed as $16? I don't really want to have to re-do pricing until the end of time if there is a way to avoid this. I was going to contact Airbnb but can find no way to do so.

 

Thanks, Craig

2 Replies 2
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Craig125

turn off "smart pricing" and check your "base price" 

if the problem still persist contact Airbnb , here is how https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/413245

Ricardo797
Level 2
Lima Region, Peru

Hi!, did Airbnb solve your problem? The same thing happened to me.