Hello Fellow Airbnbers',
I would really appreciate some advice on this situation as it appears I am currently unable to cancel any reservations without penalty!
I've just had a guest book and write simply, "Birthday getaway/treat", in their communication. Turns out they are also a host, so I find this quite rude, a bit lazy and somewhat annoying. Airbnb is based on trust, transparency and communication so surely they understand the importance of writing at least a sentence and addressing me by my name?!
Also, they are travelling from an area in the UK that is currently under local lockdown. While the Government says it is okay for people to still go on holiday - this makes no sense to me at all - I am very worried about this and will now be turning the Request to Book option on.
I do not feel uncomfortable with this guest for these reasons and would like to request they amend their travel dates, until lockdown restrictions are lifted, or alternatively cancel.
What should I do as Airbnb are hardly easy to get hold of these days!