I am trying to change the reservation of my guest, to anticipate his checkout date for today, but when I visit the dashboard to change the reservation, the earliest checkout available date is tomorrow. How can I select the checkout date for today once he ...
Latest reply by
Ash-and-Dasha0
my guest come at my home and after 24 hour I don't get my money, and she don't know how check in, what can I do, how I learn her to check in? please help me
Latest reply by
Sandra126
I contact all inquiries but still have a 0 rating as a new host. Is this something that kicks in overtime or do I need to go into a page that I haven't found yet?
Latest reply by
Tim-and-Holly0
I have had 3 clients since May 28th I am a first time host and I have not recieved any money in my account. I am on my 4th now and I guess you cant call anyone so I hope you can assit somehow? The payment for 1 cent went through so we are connected.
Latest reply by
Amy70
My house rules state no children but my current guest invited her sister, brother-in-law and their children (2.5 and 1 year) over to "check out our suite". I realize they weren't staying, however the suite is geared and decorated to adult tastes with th...
Latest reply by
Marianna10
I've had a payout pending since January (over 6 months). There seems to be no way of contacting airbnb customer support about it. Every email gets returned with an infuriating auto message saying "sorry! email not received". Solutions?
Latest reply by
Amaris0
Hi, I am trying to add a new listing in my account and the steps have changed from when I last added a listing. It all appears to be a lot easier to use but the steps do not seem to have seperate info slots for a basic intro section and then a later slot ...
Hi, I am a new host with a new listing (one week old). I have been communicating with a freind that would like to book but does not want to go through the verification process. I DO want to use AirBnB to cover both of us in this business transaction. ...
Latest reply by
Milan4
Airbnb writes on their help page that you can contact them in case a cancellation has been made under extenuating circumstances. In order to remove the cancelation penalties, they ask you to contact them, yet they provide no way of doing so. They provide ...
Latest reply by
Alessandra87