Reservation Alteration

Reservation Alteration

I am trying to change the reservation of my guest, to anticipate his checkout date for today, but when I visit the dashboard to change the reservation, the earliest checkout available date is tomorrow. How can I select the checkout date for today once he has already left the apartment?

1 Reply 1
Ash-and-Dasha0
Level 10
Redwood City, CA

You cannot. The cut off period to end the reservation today has passed.

 

What you can do is open a case through the resolution center and send a refund for one day if that was your intention.