What hosts are saying

    I believe Airbnb should offer guests some sort of insurance policy when booking as an option. This would take hosts out of the equation from having to decide what to do in each situation. I have a strict cancellation policy as I have had my experience in ... Latest reply by Nancy146
    Hello! I have an upcoming trip on 2 days. Since the host confirmed my reservation and sent an automatic message she has not responded to my messages since March. I have tried calling her through the app and says the cellphone number is not available. I tr... Latest reply by Andrea4731