Instant Book - no show - Airbnb asking review

Instant Book - no show - Airbnb asking review

Dear all 

 

I have instant guest turned on - the guest didn't show up but Airbnb asking me to review - what do I do? I initially write something but then it starts to ask about cleanliness etc .. you know thw star ratng - does anyone have any advice on how to proceed? Many thanks John

2 Replies 2

@John1011

 

 

Just give you Guest a thumps down and leave it at that.

 

 

REgards

Cormac

The Explorer's Club Krakow III

@John1011 I would give 5 - cleanliness, check-in and communication - the lowest.

// "The only person you can trust is yourself"

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