I had a guest instantly book my place for 2 weeks (not totally uncommon) She has 2 positive reviews from 4 years ago but the name is different than the name on her confirmed reservation. Is this a red flag? I’m fairly new to instant book. The reason this makes me nervous is because there have been some “trafficking” issues in my area. The guest has not responded when I asked about the name on the reviews. Thanks for the help!
@Stephanie1817 I hope you’re well!
The names might not match because your guest might have been part of a group reservation, and the previous host reviewed the person who made the booking- which might not have been your guest.
Your guest could have changed their name on their profile- it’s easy to do in a couple of clicks.
You’ve done the right thing which is to ask the guest for further information- hopefully they will reply to you.