Is anyone else experiencing problems trying to leave a review for past guests? Link email broken

Is anyone else experiencing problems trying to leave a review for past guests? Link email broken

The link sent by email now just takes you to air b&b homepage? Then no further links I can find to review a guest, 

4 Replies 4
Helen3
Top Contributor
Bristol, United Kingdom

Unless the review period has expired this sounds like a technical error. Give Airbnb a call @Fiona423 

Tony-And-Ellie0
Level 1
Weymouth, United Kingdom

We are experiencing the same problem 

Tony-And-Ellie0
Level 1
Weymouth, United Kingdom

Just keep going round in circles with Airbnb sending us new links that send us back to home page has anyone had a luck 

Jeff158
Level 10
Caernarfon, United Kingdom

@Tony-And-Ellie0  don't the other ways to do a review work either.

1/ Find the message thread from the guest and click on it, review button on the left.

2/ Go to reservations, click "ALL" and scroll down to the completed reservation, review button on the right.

 

Or have you checked if the guests account is still active.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.