Well it has finally happened. After 3 years we have had a guest do damage to our holiday home. She (or one of her famiy) apparently sliced and diced directly on the bench top and has left cuts right through the formica down into the 'wood' below. This is despite there being plenty of chopping boards.
So catch 22. If I request money via Airbnb she will write me a bad review, which I know I can respond to, but I would rather ot have to deal with. Or I only have 48 hours to request the money don't I?
I am only venting, do I have to write in the house rules to use a chopping board when using a knife? Surely people are adults and know this sort of stuff?