Last Minute Bookings - blocking an actual booking

Matthew526
Level 2
St Leonards, Australia

Last Minute Bookings - blocking an actual booking

Currently if a potential guest attempts to book and you accept and he has no funds then he has 24 hours to pay - (often resulting in no payment and a lapsed booking) 

If that request is for an arrival in the next 24 hours the dud booking blocks other guests from booking 

This Easter week end I lost $350 for Sunday and Monday nights because of this - NO help from Airbnb help - just words and lack of understanding about bookings system 

{suggestions like "Dont allow last minute bookings!! - yes really)

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Matthew526 

I agree, it is annoying. 24 hours is also too long, 12 hours should be enough time to arrange a payment