Late cancellation

[Sally51]

Hi

im a new host and had a booking for this evening, due to arrive at 11pm. They cancelled by email at 8pm. I had my cancellation set to flexible. They haven't cancelled their booking so it's still active. What do I do? Can anyone help? Thanks Sally. 

[David126]

They can only cancel through AirBnB. I would email them back and mention this.

[Sally51]

Thanks David. I'll do that