I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Hello guys, this is my very peculiar story!
Three days ago I listed my second apartment. I waited 24 hours to be listed and then I called support cause I couldn’t find it.
After a few hours we decide, me and the support member, to delete my listing and to do it again from the beginning.
I did it again and I told her that I get the same message like before.
A thick gray like under the menu that writes “this is a test listing, only approved members can see and book this place”.
Of course, I cannot find it when I search for it.
Then I was told by the support that my problem is my channel manager. But I told them, that this listing hasn’t got a channel manager. It’s only on Airbnb.
I’ve a channel manager, just for my other apartment that I list in many platforms and works smoothly. Then I was told to wait again.
This morning I realize that I can find my listing only for Airbnb’s app, as a traveler, but not when browsing from a web browser.
I really don’t know what’s happening and support is taking too long to do something.
I would be grateful for any help.
Thanks in advance.
What can I do for this, how to link them?
I am having the same issue. Has there been any resolution?
Keep in mind that for a week airbnb didn't realize the problem, unless they logged in to my dashboard.
But they still haven't solved it. I'm very disappointed with them.
I have the same problem, 5 days now, I couldn't find my listing. It said it was published and I could edit it but when I search for it as a guest to find airbab, I couldn't find my house at all. How can any one rent my place? HELP!!
I couldn't find where I can get support, or chat or a person to ask question.
It is unacceptable for a worldwide company like airbnb, to keep a professional host waiting for a solution for so many days, almost two weeks. And I'm not the only one having the same problem. The frustration and inconvenience is tremendous.
Did you ever get this problem resolved? I am new to Airbnb and I am having this same issue.