I am not going to get superhost status as I recently had my first and only cancellation.
in any case I was surprised to get an inquiry and booked her a week after this canellation.
here's what I do: (and I copied this technique from another host way back when the community just opened.)
in my house manual, I emphasize the importance of a review for the airbnb community.
I say something like: "Lastly, we know that airbnb is built on honest and well thoughtof review.
However, please do not wait until your are ready to write your review to let us know that we did not meet your expectation. We would like to have an opportunity to make it right rather than read it on your review later."
I mentioned review a few times
Then at check out, before the day ends, I write them a message (hand written) or text them that I have written their review. Again I tell them that my business depends on HONEST AND THOUGHTFUL REVIEWS... If It's positive, I copy and paste my review to them so they know wht I wrote so far it has helped on those times that I remember to do it.
I have hosted several folks who just didn't leave reviews.. I ususally check their past reviews of their host and noticed they did not leave one at all.