Money made available but cannot cash it

[François291]

Hi, I hosted my first 3 guests. Airbnb sent me the message that the money is available, however, I cannot cash same. The system does not accept the IBAN of my country, namely Mauritius and when I try my Paypal account, it is asking for the bank account routing number, where my bank only has a swift number !          I  then tried through my credit card and here again, it is not recognising my gold mastercard ! I therefore have not been able to cash the money made available since 25 July. Any one can help ? Thanks.  

[Miloud0]

Salut @François291, 

If it is possible for you, it takes about 30 days for the first payout and after every 24 hours, also you could see this link : 

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout 

You could see these links, too : 

https://www.airbnb.com/help/article/54/how-do-i-edit-or-change-my-payout-method 

https://www.airbnb.com/help/article/106/how-do-i-know-if-my-payout-method-is-working 

You could try with computer, if it is possible for you. 

Thanks, 

Miloud

[François291]

Thank you very much Miloud, however, it seems that the payment has duly been effected to my PayPal account, where now, it is PayPal requesting for a routing number of my bank, same not existing in Mauritius, other than a swift code. I will need to sort same out with PayPal now ! I hope that I will manage to get this cleared soon. Thanks again, Francois 

[Miloud0]

Salute @François291, 

Thank you too 

Thanks, 

Miloud