Most convenient way to avoid receiving reservation requests when traveling

Answered!
Scott44
Level 4
Gunnison, CO

Most convenient way to avoid receiving reservation requests when traveling

Hoping someone might be able to help. As new hosts, we try our best to respond within 24 hours to any reservation request (we don't do autobook). However, there will be occassions over the next several months where we'll be out of cell/wifi/anything else service for several days at a time. Does anyone have experience with the most convenient way to prevent new reservation requests during periods when you can't respond in a timely fashion? Obviously we want to maintain a good response rate but we also don't want to leave people hanging while we're away. Cheers!

Top Answer
Dede0
Level 10
Austin, TX

@Scott44 and @Christina1 This is an easy one because just an hour ago I dealt with a similar situation for my own listing. The following is lifted directly from AirBnB's Help system. Which, frankly, is where you should have searched first before posting your question here in the host forums. There's a LOT of good information in the Help system. In the future, start there. Anyway....

 

Snooze your listing for a set period of time

If you want to pause your listing and hide it from search results for a set period of time, you can snooze your listing on desktop:

  1. Go to Manage Listings on airbnb.com
  2. Click Manage Listings and Calendar on the listing you want to snooze
  3. Select Snoozed in the drop-down menu on the bottom-left
  4. Enter the Start date and End date

Your listing will automatically reactivate when the timeframe you set is over. The day before your listing reactivates, you'll get a reminder email.

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3 Replies 3
Christina1
Level 2
New York, NY

This happened to me when I was travelling 2 years ago. I was all booked up and didn't expect any activity. A reservation cancelled for Labor Day weekend, and I was flooded with requests I didn't know about and my response rate plummeted. I didn't know then, but you can hide your listing when travelling. It's in your Listing tab.

Dede0
Level 10
Austin, TX

@Scott44 and @Christina1 This is an easy one because just an hour ago I dealt with a similar situation for my own listing. The following is lifted directly from AirBnB's Help system. Which, frankly, is where you should have searched first before posting your question here in the host forums. There's a LOT of good information in the Help system. In the future, start there. Anyway....

 

Snooze your listing for a set period of time

If you want to pause your listing and hide it from search results for a set period of time, you can snooze your listing on desktop:

  1. Go to Manage Listings on airbnb.com
  2. Click Manage Listings and Calendar on the listing you want to snooze
  3. Select Snoozed in the drop-down menu on the bottom-left
  4. Enter the Start date and End date

Your listing will automatically reactivate when the timeframe you set is over. The day before your listing reactivates, you'll get a reminder email.

Thanks Dede. That's exactly what I was looking for.

 

Oh, and for the record, I searched the help center using several different terms for what I was trying to do before heading here. I tried stuff like "block reservations" and "stop reservations". If only I had tried the words "snooze" or "hide". Thanks again for the help. Excited it's so simple.

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