Must retake my picture for every **bleep** booking?

[Michael3570]

I have an account and it has a picture of me on file.

Every time I try to book an appartment the system asks me to retake a picture of myself.

I don't have a cell phone with me and I'm not sitting at a computer that has a camera.

It is very irritating.

Any way to skip this pointless waste of time step?

[Sandra126]

Don't have an answer for you as it seems wrong, I can see the photo so it has uploaded. Also, photos are not compulsory unless host has specified it. Maybe contact  Airbnb. 

[Stephanie]

Hi there @Michael3570 ,

That doesn't sound right! Have you reached out to the customer support team with this issue at all? You can do so using this link: Contact Us.

Thanks,

Stephanie