I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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I have an account and it has a picture of me on file.
Every time I try to book an appartment the system asks me to retake a picture of myself.
I don't have a cell phone with me and I'm not sitting at a computer that has a camera.
It is very irritating.
Any way to skip this pointless waste of time step?
Don't have an answer for you as it seems wrong, I can see the photo so it has uploaded. Also, photos are not compulsory unless host has specified it. Maybe contact Airbnb.
Hi there @Michael3570 ,
That doesn't sound right! Have you reached out to the customer support team with this issue at all? You can do so using this link: Contact Us.
Thanks,
Stephanie