My guest has cancelled within 15mins of booking.

[Lisa810]

My guest booked our place but has cancelled within 15mins as his wife informed him that she has booked something else. I have responed to my guest. I cannot decline as the reasons do not reflect what has occured. Any suggestions as I have received another message from ABNB.

[Fred13]

@Lisa0, what would you have to decline? They already cancelled.

[Jessica-and-Henry0]

@Lisa810

Do you mean you recieved a "Guest requests that you cancel" message? If so, DO NOT click "cancel" because it will become a host-cancellation and YOU (host) will be punished - click "keep reservation". If you don't respond either way, it will automatically become a host cancellation as well.

Guests do not need agreement/approval/confirmation of any kind to cancel a reservation. Sending that message is a loophole provided by Airbnb to guests that basically TRICK hosts into assuming responsibility for the cancellation.