My listed literally is gone

Melonie5
Level 2
Philippines

My listed literally is gone

I called customer service and I am being told " Yes it is not there we don't know why its not showing anymore. We will have to call you back"

 

I have all 5 star reviews, and my listing yesterday was coming up just fine. I wake up this  morning and its gone. 

 

Did someone hack the system to remove me 😞 i

 

I am so upset. I have a guest coming and texting me saying something is wrong with your listing, and it is not showing up. We went to look back to book another night and it's gone.  

4 Replies 4
Sarah977
Level 10
Sayulita, Mexico

@Melonie5 There are 2 other posts started here about this today. Lots of listings have just disappeared. 

It's obviously some tech glitch which hopefully they'll have fixed soon. But you should report it to Airbnb.

Just message your guest back to tell her that it's a system error and will hopefully be fixed really soon. In the meantime, make sure you write down her phone number so you can text or call if the message system goes glitchy as well.

Melonie5
Level 2
Philippines

Thank you for your reply! I feel better. I thought they just randomly removed me for no reason.  I searched for other post, and only saw old ones that were a bit different. Thanks. 

 

@Melonie5 the solution :  if you edit your description it seems to clear the issue but there are a high percentage of listings not showing up...

Dario267
Level 3
Barcelona, Spain

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