My listing is not showing up on map or search!

[Wilton-And-Merryn0]

My listing is not showing up on the map, or in the search. I am at my wits end, how the hell am I supposed to get guests, if they cannot find my listing? This is our lisiting https://www.airbnb.co.nz/rooms/8137060 

[Otis1]

My listing is not showing up either.  Airbnb cancelled my account for 4 days and then emailed me and said it was some sort of error and put me back on so I could log into my account but every future booking says they cannot find my account.  I cant see my listing anywhere?  Airbnb says they escalate but they have not done anything. 

[Matthew285]

@Otis1 I can see that your listing appears on your profile page, but the listing doesn't really work.

(When you click on it, Airbnb says the listing is no longer active.)

This definitely means that only Airbnb support can fix this.

Keep contacting Airbnb support about it. Send a new message every day. 

Only Airbnb support can fix this problem.

[Otis1]

Thanks for the insight!  Unfortunately Airbnb continues to say they are escalating the situation but I dont think they know what escalate means as they said they escalated my insurance claim 6 months ago and I have not heard back despite hundreds of calls and text messages.  The customer service is terrible and it is impossible to get a manager on the phone.  It is such a waste of time and it is ridiculous. 

[Michael3046]

This is happening to me as well. Not sure what to do.

[Natasha353]

Same. Just wondering if you guys ever resolved it or if I should hurry and make another account?

[Jennifer1421]

@Natasha353If your issue has just appeared in the last day, try updating your listing description a bit. This workaround has helped many of us out today.