My old school mother

[McKenzie16]

I  am hoping someone can help me! I host my parents house for them I did download app to all our phones, my mother who really knows nothing about technology thought it would be a good idea to check out the app and hit a button now I’m receiving emails saying finish your booking to get your first customers now! Seems like ever since then we haven’t received any bookings. I look online and see our booking but I don’t know how to delete whatever she tried to do. Has anyone delt with this! 

Thank you for your time 

[Helen427]

@McKenzie16 ,

Welocme to CC

OOOhhh, I bet your mum feels like a naughty little school girl from when she got up to mischief!

Have you reached out to Customer Services?

There contact details are in here if you use related keywords in the searchbox.

Have you checked through all your listing Settings on your Dashboard?
It sounds like it may be a ready to list issue.

All the best for Hosting & don't be harsh on your mum, it's great to see she's keen to learn & can either be main Host or Co Host of your listing

[Ana1136]

@McKenzie16 we can't possibly know what she did, but I checked out your listing and everything seems fine. Have you checked if you are getting views? 

[McKenzie16]

Thank you for your time , yes we’re still getting views! It’s now saying it’s duplicating my listing, if it does that will my calader be linked to the other one or how do I just delete the duplicate listing?

[Ana1136]

@McKenzie16 you need to delete the duplicate listing. 

[McKenzie16]

Do you know how I’ve gotten on and there is no delete just says continue 

[Ana1136]

@McKenzie16 the listing won't publish itself, don't continue to finish it. I don't know what you are seeing, maybe give us a screenshot so that we can help you.

[McKenzie16]

Thank you so much for your help I think I finally figured it out. The app itself wasn’t showing any editing options so I got on a computer where it has lots more to offer. Thanks again I hope you have a great day.