What hosts are saying

    Wanda46
    Help

    Consent documents

    My HOA is asking for a lease and notice of guests. I'm wondering if Airbnb has consent documents available so that as I get bookings, I can provide them to my HOA. Latest reply by Linda108
    Emily105
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    property type

    I feel like I'm going crazy. I have logged into airbnb, and sometimes I have the option to filter by property type (apartment, castle, cabin, yurt...etc.). Then other times, I don't have that option in the filter choices. I am searching in the same are... Latest reply by S14
    Nina252
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    Refund

    The host refused my reservation with a message, after 24h I received the paypal mail saing that the refund would be on my account in 7 days. It's been 2 weeks, and no refound. What do I have to do? Latest reply by Marzena4
    Gaby61
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    Payout

    Hello.I would like to ask you how to receive my payout.My guest Mario have stayed at my chalet in feb 9 -feb 10,2018.I have checked my transaction history and they put the reservation in the future.So I would like to know when I will get my payout.Thank y... Latest reply by Quincy
    Deb18
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    How to report inquires asking to book outside of Airbnb

    I often have inquires come in from prospective guests who ask me to book their stay outside of AirBnB to avoid the service fees. I personally don't want to accommdate these requests. I also think I should report these inquires to AirBnB. How can I do t... Latest reply by Lizzie
    Chris861
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    Language Control

    Many Many Mails with the same problem and no one posted a solution Everyhing keeps turning into Thai just because I am in Thailand I can't reply to my inquiries Where's the flipping language control button ???????????? I want English Cheers Chris Latest reply by Chris861
    Nikki4
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    Leaving a Bad Review

    Confession time- in 6 years of hosting, I have never written a bad review. I've had my fair share of pain the ass guests, but Ive stopped short of giving honest feedback. I need to change this, starting with my most recent guests. However, I need to kn... Latest reply by Jessica-and-Henry0