Need help of payment

[Thảo2]

Hello Airbnb! Today I need your support of 2 case:

1. My payment from Nikko Yongsang has not reciept. He was booked from Sept 12- Sept 14

2. My Guest Rachel, booked from Sept 29- Oct 3, it is total 4 days and i want to free 1 day. So please back 1 day fee for her.

Please check for me. Thank you so much!

[Thảo2]

Ah I am sorry, that was wrong. Nikko has not booked 🙂 . So just please resovle for me the case 2 🙂

[Sarah977]

@Thảo2  This is a community discussion forum for hosts and guests, not Airbnb customer support. You will need to contact Airbnb directly to deal with anything regarding guest's reservations or payments. There is a large pinned post on the first page of this Help forum that tells you how to contact Airbnb.