Needing advice

Needing advice

I have a guest staying with me that is extremely intimidating. He makes me feel very uncomfortable and has been so gross around our house. He’s been giving out our address and inviting people over without our permission and took a lady in the bedroom for hours. I’ve never had an issue like this before and I highly do not recommend him to any other hosts. I’m wanting to give an honest negative review, but like I said, this guy really intimidates me and I’m afraid of retaliation especially since he gave out our address to people he knows around the area. What should I do? I want people to know how terrible of a guest he is and how he isn’t following our house rules but I’m afraid of retaliation. 

5 Replies 5
Mike-And-Helen0
Level 10
England, United Kingdom

How long is he staying?

Has he broken your house rules?

 

He has one more night with us. He’s been here for 3 nights. He’s broken many house rules. He’s just very intimidating and when I did my own background check on him it said he had many criminal charges against him in the past. I’m just afraid of retaliation. 

Sarah977
Level 10
Sayulita, Mexico

@Savannah-and-Bryce0  The instant someone starts inviting others over, without asking permission, is the time you stop that behavior, you don't just let it go on. "I'm sorry, XX, but this is our home- it isn't acceptable to invite other people over. Please respect this, thank you." You send this as an Airbnb message. If he ignores it, or writes back something nasty or threatening, you right away contact Airbnb, refer them to the messages, and ask that they cancel the remainder of his stay with no host penalties. he'll be refunded the nights he didn't stay by Airbnb, automatically.

Give him a 1 star review, (he can't see how many stars you gave him), mark that you wouldn't recommend him, which will prevent him from Instant Booking in the future, and in the written review, just say "XX stayed 2 nights."  (or however long he stayed) Other hosts understand what that means.

Thank you so much, Sarah. I initially wanted to do this, and I still want to. This man just really intimidates me and I don’t feel comfortable saying anything until he is gone. He leaves tomorrow morning. I almost want to wait until he leaves the state and goes back to Florida to feel comfortable. I haven’t been hosting long, and just don’t know how to approach this in a way where I don’t have to worry.

Sarah977
Level 10
Sayulita, Mexico

@Savannah-and-Bryce0  If you get a guest like this, who not only makes you feel uncomfortable but also has a history of criminal charges, and is breaking house rules to boot, you get him out of your home ASAP. You call Airbnb and tell them you don't feel comfortable with him, both because of his behavior in your home, breaking hopuse rules, and the criminal record. You ask them to cancel the reservation and contact him to leave. You make sure you have other people there with you when this is going on- some friends who look like "don't mess with me" types, if possible, even if they're really quite mild mannered.. 

There is no reason why you have to put up with someone objectionable and scary in your home for 4 days and nights.