Help

We are new to Airbnb and are finding it difficult to find a way to ask for a guest to be refunded, in full, due to miscommunication for a 1 night stay at our home. His credit card has been debited for the accommodation. As we have not yet set up a payout... Latest reply by Quincy

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Please urgently advise how I can change mu bank account details? Is very urgent!Thank you.Paul Latest reply by Quincy

Hi all, I have recently booked an apartment in Tenerife, communication was good with host and plenty of reviews on the accomadation I booked, I was recently just having another look around on the site and found the same apartment but from a different host...

I got a notification this morning from the host that my one-week booking for next week is cancelled. But the host did not officially cancel with AirBnb. So when I tried just now to make the alternative booking, AirBnb won't let me do it without me being t... Latest reply by Quincy

hey guys, I have been trying to uploud id for about 10 attempts. My photos were taken almost ten years ago and now i have a beard so you are not able to confrim my id.... What are my options as the current process does not work for me. Thanks

My guest is 100% deaf and travelled here alone. Not responding to texts or messages. Have not heard from her in 24 hours. Bedroom door is locked. What do you suggest? Latest reply by Helen3

I have a listing where we can accept up to 5 guestsi recently started asking that every person who will be staying with group complete their verified profile on Airbnb. Problem is I can't figure out how to see them? Latest reply by Steve143

I've received the same message from a guest 7 times.... 4 times in just the last 5 minutes. I know it isn't her sending them because it's very late where she is and every message is exactly the same. This is not the first time it has happened, but I only...

Hi there, we have been travelling for 2,5 weeks after our airb&b accommodation and I would like to write a review now that we are back. Is this somehow still possible? It is important to us, we liked the place. Why is there a 2-week-period to do so, I don... Latest reply by David126