I need to know how to authorize a service fee refund for a guest who cancelled a reservation with in 24 hours of booking.
Latest reply by
Cynthia-and-Chris1
Hello everyone! I am new to this world and am opening my first Air BNB rental this July. (just finishing up some reno's). I feel as though I would love the opportunity to network with others that are already making a living doing this. I understand I ju...
Latest reply by
Kate157
Greetings - I just had a guest book a reservation for 5 nights. After booking the reservation they messaged and said they would like to have a 3rd person stay with them for two of the nights. It's not a problem, but our policy is to add a $10 fee per per...
Latest reply by
Farah1
My business is seasonal- now is off season for a couple of months. Why is my cheaper price not reflected now on my 1 st page. Thank you Sybel
Latest reply by
Sybel0
For quite a while now I cannot send anybody a message here in the CC: I am logged in, I tried it on desktop via Firefox and Safari, tried it on the app on Ipad and Iphone - nothing, always grayed out.....first I try the red "send message" box that comes ...
Latest reply by
Annette33
We had a client that checked in - was suppose to check in for two nights but because of the extensive fires in Knysna only stayed one night. Lavine [Personal information hidden] ref [Personal information hidden]. We contacted airbnb for a refund for the...
Latest reply by
Wendy-and-Frank0
A very nice potential guest messaged about booking my room some 4 weeks hence and on checking his review I noticed that a previous host had commented on their nice dog. My house has a clear "no pets" policy as I have two cats (mentioned more than once) so...
Latest reply by
Graham-And-Michelle0
I can see my listing, I have checked it it listed and the calender is all operational but no one can find the link I send.
How is anyone to find me, my friends can not. Even when they do a search for the name , my area and price it is not on Airbnb.
Qui...
Latest reply by
Wisnu1