No AirBnB Cust SVC Line?

Tracy78
Level 1
Bel Air, MD

No AirBnB Cust SVC Line?

A bit hypocritical. Hosts should have the ability to contact an actual person either via phone or email with a less than one hour response. 

2 Replies 2
Michael477
Top Contributor
Cholula, Mexico

Hi @Tracy78:

I agree.  But I never hat a problem with that..... Email contact via the Help enter was answered very fast, I got even calls from AirBnB to calify my problem. There are phone numbers, twitter accounts..... and aminly in USA the response is very good.

You might try these contact options.

regards + Happy New Year

Michael

Saludos
Michael
Linda108
Level 10
La Quinta, CA

@Tracy78  Sorry you have had such a negative experience with Air BNB customer service to leave such a negative statement.  Not sure what you tried to do but a complete listing of both the alternative ways to reach Air BNB (phone, email, and twitter) and the country phone numbers is located on this community center.  Go to Discuss and select community guides.  Hope you have a better experience.

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