No getting paid the price is in my calendar

Fátima36
Level 2
London, United Kingdom

No getting paid the price is in my calendar

Airbnb is not charging the price i stipulate in my calendar and it also displaying the information wrongly in my page, when I contact then they said first it was correct and then said its bug. 

so before they use to put the price x days= total they now put a valour that is absolutely impossible to know how much they are charging the  guest. Its now 3 weeks and airbnb still not able to give a explanation of whats happen. and in the end of the day i have my price stipulated and they pay me  much less. I have in on case lost more then £200.00

make sure you control if the price they are charging is what you requested.

cheers

fati

3 Replies 3
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Fátima36 your apartment is listed at 34€ per night with 15% monthly discount. How much should it be? 

Emiel1
Level 10
Leeuwarden, The Netherlands

@Fátima36 

I checked your listing and simulated  few bookings:  you charge GBP 30,- per night for 1 guest and GBP 45,- a night for 2 guests.There is no cleaning fee and no weekly discount. Monthly discount is 15%. Your Hosting fee should be 3% (+VAT). Guests pay a service fee of approx. 15,5% of the booking price to Airbnb.

Best regards,

Emiel

Fátima36
Level 2
London, United Kingdom

Hi I'm not sure what y see when you book the problem  it is what Airbnb pays to me and under charge the guests They have charge clients £21  and I had clearly state the minimum i£30. They now said it's a virus my point is to see if someone else had the same issue