My family and I have been road tripping across the southwest for the past 3 weeks and starting DURING the second half of the trip, I stopped receiving messages from hosts with door codes, discharge instructions, inquiries, etc which, as you can imagine, is a huge inconvenience (especially when you're traveling with a toddler and baby). They all claim to have tried reaching me or had quickly responded to questions that I had, but I have no messages in my inbox. I tried logging in and out, updating the app, restarting my phone, etc. I also sent a message to customer service 3 days ago and I have no way of knowing if they responded via Airbnb messaging. Anyone else experience this and know how to fix it? I found a previous thread from 2 years ago that didn't appear to have any resolution. Thanks!
