Not accepting a reservation request that payment was declined

[Cindy79]

Does anyone know how to decline a reservation request that is pending because payment wasen't accepted?  Shows that that guest has 24 hours to change payment but I would like to just cancel...not seeing anywhere where I can do that.

[Danny9]

@Cindy79

This is an old issue, I am afraid. And the one which many hosts see as a clear proof that Airbnb is heavily tilted in favor of its guests and at the expense of the hosts. 

If a guest is trying to book but the payment does not go through, this IS an issue for the guest to resolve. Blocking my calendar and availability for 24 hours AND, hence, stopping other guests from booking penalizes both the hosts and the guests who are neither responsible for the failure of the payment processing nor can possibly do anything about it. 

My smartphone app has a button which says, 'cancel reservation' but it 'conveniently' does not work? It seems that the Airbnb really wants you, the host and them, the Company to wait for 24 hours no matter what? 

In this time and age, most traveling people have more than just ONE credit card. If one does not work, the other cards should be working if the guest has sufficient funds. 

It is very easy to be generous on the expense of the others. 

Danny

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