On site visit by representative of the City of San Francisco

Marijke6
Level 2
San Francisco, CA

On site visit by representative of the City of San Francisco

City of SF wants to do an onsite meeting with me to make sure I am eligible to host.  Any idea of what I can expect?

10 Replies 10
Clare0
Level 10
Templeton, CA

@Marijke6 that sounds interesting.  If it were me, I'd brush up on the Short Term Stay regulations in your area so you know your rights before they come visiting.  Please keep us updated on how it goes!  🙂

Pete27
Level 4
SF, CA

Hi Marijke - How did the site visit go? The city has requested to conduct one for me and I would live your feedback!

Hi Pete, did you have your onsite visit? What were they looking for?

Hi Luba! The city proposed to schedule me for yesterday, but they never followed up with a confirmation.  I've had quite a bit of difficulty dealing with the OSTR and I haven't been able to reach my contact for weeks. It's been over 6 weeks since I applied for my STR permit, and my assigned analyst (Omar) keeps telling me he'll get back to me, and never does. They are looking for any kind of code violation pertaining to building codes or rentals (STR, hotel, and group housing regulations).  Specifically I think they want to make sure you live in the unit, and there are no outstanding buidling code violations such as exposed wire or something. They haven't given me much info, but I hope this helps you a little 🙂

Hi Pete! thanks for the reply. My analyst is also Omar and yes it's been over 6 weeks since I submitted the application as well. Since I haven't heard anything from the short term rentals office I went to the DBI yesterday and the girl there got on the phone with Omar who then told me that he wanted to have a site visit. I didn't expect that at all so just said sure. Today was trying to reach him over the phone all day to get more specific info on what he'd be looking for, but it was hopeless - his phone goes straight to voicemail which is full and doesn't accept messages. Oh well...

Luba I haven't checked this forum in quite a while. I thought I'd follow up and let you know that after a 2 month fight for registration, Omar personally denied my application and banned me for 1 year. I had/have every qualification for registration, but his reason for denial was that the owner of my apartment owns other apartments in which tenants there have incurred violations. Literally nothing to do with me at all, but apparently he is trying to get back at the owner(?) or something and I am just run over in the path of his revenge. It was an incredibly unprofessional and disappointing experience dealing with this office and especially Omar Masry. What is clear is that these guys have the power to deny you if they feel like it, no matter your qualifications. And they LOVE to use that power.. They're pushing the agenda of their city supervisors who are definitely striving to reduce overall airbnb activity by any means necessary, legal or not. I hope you did not have as negative of an experience as I did! I now only offer 30 day minimum which has actually turned out pretty well and I don't need to deal with OSTR.

@Pete27, I am sorry to hear about your bad experience.

I was wondering: how has it been renting for more than 30 days?

I know a lot of hosts warn that after 30 days stay, the guest gains rights as a tenant. Have you encountered this at all? Are they correct?

(We are also in San Francisco)

@Matthew285 - 30 day minimum has been great for a number of reasons, it's less work for me and creates a greater sense of familiarity between guests which becomes a more comfortable experience for them (I rent several rooms). If any small issue occurs, you time to resolve it and at the end of the reservation it's not how the guest remembers their stay. I find it can take a few days for guests to get comfortable with their living situation. My guests are all professionals working in the city which is also cool, they're not just tourists. Most of the year is high season, but right now during the holidays it's pretty slow and difficult to maintain occupancy because people aren't working internships/new jobs through the breaks. 

 

Yes this is true that people can establish tenant rights after staying for more than 30 days. I think the risk of this happening is pretty low though. Many of my guests are international and probably would not be able to establish these rights let alone attempt to. I also live on premise which might deter a potential squatter. But as always you want to be careful who you choose to host.

@Pete27, I am glad the 30 day minimum has been working well for you, and I hope you continue to have success and good fortune with hosting.

Do you think in the future you might try again to apply to the OSTR?

Or are you done with them?

 

@Matthew285 Thank you, I really appreciate that. I don't think I will go through it again, unless something changes with the office. The way they treated me was unprofessional, and frankly discriminatory toward my elderly apartment owner who supported me. For now things are great, but it would be nice to do some legal STR during the holidays so we'll see.