One review destroyed my rating

Angela137
Level 1
London, United Kingdom

One review destroyed my rating

Hi Airbnb'rs unfortunately I had one guest last summer who was very unpleasant overall and submitted a bad review affecting my rating.... I am thinking of deletingmy account with Airnb because of this since there is nothing I can do! Any suggestions?

1 Reply 1
Linda108
Level 10
La Quinta, CA

@Angela137  I viewed your listing and saw the very negative review.  Since you have only 4 reviews and one of them is the automated host cancelled notification, it is probably impacting bookings.  I see that you are getting views however.  You might want to consider other booking platforms and if you get better results, then leave Air BNB.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.