Open case with host

Biebob0
Level 2
Cape Town, South Africa

Open case with host

Hi there, I haven an unresolved issue with a host. Have contacted airbnb and was told that they only get involved after 72 hours. It is now a week later and I cant find the red button where it should say need more help or whatever the heck its supposed to say. Please, please help me

1 Reply 1
Linda108
Level 10
La Quinta, CA

You don't share the issue, so all we can offer is contacting Air BNB.  Here is a guide for contact them.

 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728