Opening calendar

Deborah-and-Brandon0 · ‎10-02-2019

Has anyone had this problem lately? Where you CAN'T GET THE CALENDAR TO REOPEN AFTER A CONCELLATION OR STAY TERMINATES EARLY?

We have two Airbnbs and have been doing this for three+ years. We recently hosted a Camp Fire victim for free from Dec 1 to Feb 1 and had held the space for her until July 1 in case she needed it. We CAN'T OPEN THE CALENDAR and Airbnb doesn't have a solution. We've now been vacant for two weeks with a calendar booked through July and can't get help. We're getting desperate since this is part of our income. Any soution? Suggestions? Help? Would be apprciated. I'm going to have to keep escalating until it's fixed. Thanks!

Sarah977 · ‎15-02-2019

@Deborah-and-Brandon0 If Airbnb blocks the dates, you can't open them yourself. They will block the calendar if a host cancels a reservation-it's our punishment 😞 But it doesn't sound like that's what happened here as you describe it. I'm not sure why you were told they can't open the calendar- sounds like you got a clueless and unhelpful CS rep. Of course they can open it. Try contacting through Twitter, which is said to get the best and fastest results.