Part cancellation

Part cancellation

I have a booking coming up in two weeks (but only moderate cancellation policy) and they want to cancel their final night, which would allow them in principle a full refund of that night. But the booking then takes them outside my minumum night stay (ie they booked for 3 nights and now only want 2 and my minimum is 3).

 

Should I insist they cancel the full booking and get a full refund which leaves me free to fill those dates with a better/longer booking.

 

They are on their Honeymoon so I don't want to inconvenience them but it doesn't seem worth hosting for 2 nights.ù

 

Any advice welcome, thanks!

1 Reply 1
Hilary-And-Ed0
Level 10
Brookline, MA

If you have a minimum of three nights, I would advise sticking to that.  I would send them a kindly message telling them that you unfortunately have a minimum of three nights.  They are of course, welcome to leave early, or cancel completely.

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