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Kid-Friendly

Recently, one of our guests left us some feedback. They said they wished I would provide a few small toys to make the home more kid-friendly. What are your thoughts on providing a few small toys for families with children?

Created 15-11-2021 | Latest reply 15-11-2021 by Sarah977

How to get money back from Airbnb?

Hi, I canceled my host a one month ago and Airbnb have not pay my rent money back.I have try to several times to get money back and get help.One month is long time to wait payment..

Created 01-08-2017 | Latest reply 15-11-2021 by Sarah977

in Espoo, Finland

lodging tax

Hi, My city has a grant program, refund all lodging tax paid to them from 2017 ~ 2020. The tax rate at my city is 1.5% + 2.8%, and rep told me Airbnb should be able to generate the tax report. BUT, I chat with an Airbnb support, they cannot generate t... read more

Created 23-11-2020 | Latest reply 15-11-2021 by John4817

in California, United States

AIRBNB Host Help and Communication has turned into a black hole with no humans to help

I am a Superhost, with Airbnb for a decade, in the middle of a "resolution claim" process after a guest damaged property and it has been BEYOND a nightmare. There is NO way to talk to anyone who sounds like they even truly work for Airbnb. It's a call ser... read more

Created 15-11-2021

in Bend, OR

Hotel Taxes

I live in Iowa and my community is wondering how they are going to receive their hotel tax from me. I am new to AirBNB hosting and haven't had a year end yet. After reading some other discussions I am greatly confused. I was under the impression AirBNB... read more

Created 16-06-2021 | Latest reply 15-11-2021 by John4817

Teams feature for cleaners?

How do you actually assign tasks to the cleaners? I have no ability to assign the tasks, and they have no ability to claim the cleaning tasks. What am I missing? Did airbnb just give up on Teams? Make it make sense.

Created 16-07-2021 | Latest reply 15-11-2021 by Zoe362

NSW QR CODES

Is QR code required for guests staying in my premises

Created 15-11-2021

in Old Bar, Australia

Instant book - is this a bug?

Hi allI've been playing around with the instant book options and think I may have come across a bug?I have instant book switched on and under the 'Instant book guest requirements' section have 'Host recommendation required' ticked on. I then go and search... read more

Created 26-06-2021 | Latest reply 15-11-2021 by Magdalini2

Guest requesting to preview apartment before booking

Hi, I am new to AirB&B, this is my first potential guest and they are requesting to preview the apartment before booking…is this normal?

Created 15-11-2021 | Latest reply 15-11-2021 by Daylian0

Cant verify my or my girlfriends phone number

Have Verizon and live in the US, How do I solve this?

Created 25-12-2020 | Latest reply 15-11-2021 by Debby80

in Livonia, MI

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