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I had a guest book for a few nights that said they would check in after hours around 9pm.I said this was no problem as I leave the key out for my guests in a locked mailbox with a three digit code. I explained this to her and gave her the address, number ... Latest reply by Hunter49

My guest is being charged more than what i have shown. Latest reply by Emiel1

Good evening, I booked a room from tomorrow night to next friday. But my reservation still pending since yesterday. The host doesn't reply to my severals messages.What should I do?The host is a company : Kindle AssetsHere is the confirmation code HMAN4QNX... Latest reply by Andrea2893

There have been families attacked and harmed. There is not security here except for one night guard who doesn't walk the beat. The garage door is torn off and there are crack users and homeless on both sides of this "luxury building". The tenants here... Latest reply by Ria16

My very first guests arrived this weekend! They have already blown the circuit breakers by running appliances, AC, hot water heater etc. HOW DO I PREVENT THIS ABUSE in the future? Latest reply by Sarah977

I have a booking request for just one night stay on Thanksgiving Day - should I accept or wait for a longer stay request during that week? I assume that's high season but still... I am new so I am a bit hesitant to decline. Any advise? Latest reply by Gordon0

Stumbled across this, but these directions don't work any longer. Anyone know how? How do I show guests that I pay my cleaner a living wage?To let guests know that you pay the people who clean your listing a living wage:Go to Your listings > Manage listi...

Hi guys. I am a host since almost a year. I have an amazing duplex apartment in very prestigious area in Istanbul. Almost everyday i have bookings until my previous guest in August, name is Hadeel. He/her group called me to report an issue about electrici... Latest reply by Geraldine60

Hiya guys - yesterday the lady who was booked with us had to cancel (after check in time) as her dog became so stressed on the journey to us that she decided to take it home. Airbnb are now asking me to review her as she didn’t cancel with them - should I... Latest reply by Amanda1127

We are new Airbnb hosts and successfully completed three guest trips with us, all really good experiences. The first two we were paid for; the third we were not. When inquiring, we received an e-mail that the matter had been forwarded to the Trust and Saf... Latest reply by Nick775